Operating a caravan park

Operator responsibilities

As a caravan park operator, you are responsible for keeping your caravan park safe, habitable and in a good state of repair. 

Access to caravan park facilities 

You need to provide 24-hour vehicle access to your caravan site for residents. 

You also need to provide 24-hour access to common areas including bathrooms, toilets and laundries.

Caravan park rules

You need to clearly display the caravan park rules. Take reasonable steps to ensure these rules are followed by all residents. 

Locks and security

You must ensure that the caravan park has sufficient locks and security devices. You should also take reasonable steps to:

  • provide locks
  • maintain locks
  • provide and maintain other security devices to keep premises and ancillary property secure.

If you alter, replace or add a lock to a property, you must give the resident a key. 

Repairs, maintenance and damage

You are responsible for maintaining the premises and ancillary property in a reasonable state of repair.

You must repair, maintain and renovate common areas as required. This includes bathrooms, toilets and laundries.

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