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Policies, Information and Fact Sheets

Advertising, Bill Posting, Hawking etc at Bus Interchanges and Bus Stops

It is prohibited to advertise or promote any function, event or affiliation at any Bus Interchange, Bus Stop or Bus Shelter without the express permission of the Director Public Transport.

This includes posting of any flyers or notices on any walls, or other surfaces in or around buildings, bus stops or shelters or other like structures, and the individual handing out of any such material.

A person must not, for the purposes of advertising or promoting an event, make any unsolicited approaches to any person at any Bus Interchange, Bus Stop or Bus Shelter.

Specifically, a person must not distribute any material of a notifying or advertising nature, including, but not limited to, notices or flyers advertising events, functions, products for sale or material of political, environmental or social nature. Click here to view a copy.

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Behaviour on buses

In an endeavour to make a safe and pleasant trip for passengers travelling on public buses, passengers are asked to be aware of the following advice:

  • Please have the correct fare. Drivers do not have the ability to exchange large notes.
  • Please show your concession or ID card if requesting a concession fare.
  • Eating and drinking is prohibited on the bus.
  • Smoking is prohibited on the bus.
  • The driver has the right to refuse any person who is intoxicated, or so attired as to cause annoyance to any other passenger, or to be likely to soil or damage the bus or the apparel of any passenger.
  • The driver has the right to refuse any person who is noisy, violent or disturbing the peace.
  • The driver will not permit any offensive substances or objects with such dimensions as to inconvenience any passenger, or any substance, which may soil or damage the bus or the apparel of any passenger.
  • Standing on the seats is prohibited.
  • A person shall not board, or alight from, or attempt to board or alight from a bus while it is in motion.
  • A person while travelling in or upon a bus shall not play or perform upon any musical instrument, distribute handbills or advertisements or offer any article for sale.
  • A passenger shall not ride on the step or a part of a bus other than that provided for the use of passengers.
  • A driver may require any child who is travelling at concession or reduced fare or without payment of fare and is occupying a seat in the bus to surrender the seat to an adult passenger.
  • A person shall not take into or upon any bus, any luggage other than articles which may conveniently be carried in the hand, and which will not, in the opinion of the driver, interfere with the comfort of other passengers.
  • A person shall not bring on to a bus any animal other than a guide dog or a hearing dog.

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Carriage of goods and items

Strollers and Prams

On Easy Access buses where there is appropriate space, children may be left in strollers and prams. If there is no appropriate space the driver may ask that the children be carried and the stroller or pram stowed.

Please be aware that the primary legal responsibility where a child is taken on a bus in a stroller or pram rests with the person accompanying the child.

Bicycles

Carriage of bicycles is currently not permitted on buses. Legislation currently states that a person shall not take into or upon any bus, any luggage other than articles which may conveniently be carried in the hand, and which will not, in the opinion of the driver, interfere with the comfort of other passengers.

Secure bicycle storage facilities are available at Palmerston and Casuarina interchanges.

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Code of Conduct for school bus travel - Guide for students and parents

Each year students going to and from schools in the Northern Territory undertake over 1 million bus trips.

Most students behave appropriately most of the time. However, misbehaviour by some students can make travel unpleasant for their colleagues, disrupt the driver, result in damage to vehicles or, in extreme cases, put bus occupants and other road users at serious risk.

To help ensure that school students behave sensibly and safely on the buses, the Department of Planning and Infrastructure, together with bus operators, schools and police, have developed this Code of Conduct for students, school bus drivers and operators. (pdf), (word)

Addendum to the Code of Conduct for School Based Travel - Seat Belt Addendum

This is to be read in conjunction with the Code of Conduct for School Bus Travel and the Procedures for Managing Misbehaviour Amongst School Children Travelling on Buses in the Northern Territory. (pdf), (word)

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Code of Conduct for school Student Ferry Travel

Most students behave appropriately most of the time. However, misbehaviour by some students can make travel unpleasant for their colleagues, disrupt the skipper, result in damage to the ferry or, in extreme cases, put other ferry occupants at serious risk.

To help ensure that school students behave sensibly and safely on the ferry, the Department of Planning and Infrastructure together with the ferry operator, schools and parents, have developed this Code of Conduct for students and operators. (pdf), (word)

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Fireworks

Fireworks can be carried on public buses provided it is done so in a responsible manner. It is generally accepted that a person who is eligible to purchase fireworks (18 years of age and over) can carry the fireworks on buses from the place of purchase to their home or to a suitable venue to ignite the fireworks at the prescribed time. The carriage of commercial quantities of fireworks on buses is not permitted.

Fireworks are generally sold in sealed packaging and should only be carried on buses in the original shop goods packaging. Should it be necessary to divide the fireworks into smaller quantities than originally sold; the fireworks should be repackaged and sealed in a similar manner as when originally purchased before carrying on to a bus. Individual fireworks should not be carried on buses as the risk of ignition is increased.

Any person who attempts to or misuses fireworks in or around a bus, Bus Interchange or bus stop will be referred to the NT Police and or NT WorkSafe. Click here to view a copy.

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Lost Property

Lost property is held at Palmerston and Casuarina Interchanges for a period of three months.

Phone 8924 7666

Monday to Friday : 7.00am to 4.30pm

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Prohibited behaviour

The driver has the right to direct a passenger or prospective passenger to alight from the bus or not to board the bus if a prospective passenger:

  • Is suffering from an infectious disease.
  • Is under the influence of drugs or intoxicating liquor.
  • Soils or damages, or is likely to soil or damage a bus.
  • Causes a nuisance or is likely to cause a nuisance on a bus and willfully interferes with the comfort of any passenger on the bus.
  • Whose clothing or luggage is, in the opinion of the driver, likely to soil or damage the seats or linings of a bus, or the clothing of any other passenger.
  • Is carrying an article that is causing or is likely to cause inconvenience to other passengers.
  • Is using profane or objectionable language.
  • Is smoking.
  • Is consuming intoxicating liquor.

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School bus passes

Free bus passes are issued by schools to eligible students who require bus transport to and from school. The eligibility criteria are based on the distance the student lives from the school they are attending. Contact your school for more information regarding eligibility.

Bus passes for school students are also available for purchase at $45 per school term or $4.50 per week. You can purchase these bus passes from the bus Interchanges or some schools. Both these passes can be used for travel on a dedicated school bus or any other bus operating on the urban network, Monday to Friday, on school days, including pupil free days. There is no daily time restriction for when the pass can be used. This means the student can travel on a bus whenever the bus service is operating that day.

The passes are not valid for travel on public holidays or during school holidays. During these periods the bus pass can be used as a form of student identification to obtain a child fare.

The bus pass should be used for travel to and from school and for travel to school related activities including (but not limited to) tutoring, study periods, library, sporting activities etc. Click here to view a copy.

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Stopping at bus stops

This policy was enacted to ensure that drivers of motor omnibuses operating on approved public transport service routes stop at all designated bus stops at which a person is waiting, regardless of whether the person signals the driver to indicate that they wish to board the bus.

Obligations of Drivers and Conductors

Drivers of motor omnibuses must stop at all bus stops where they observe potential passengers positioned at or adjacent to the bus stop, or where they observe a person closely approaching a bus stop who has signalled or is in the process of signalling their intention to board the bus. Passengers who are in motion and approaching a bus stop may hail or signal to the driver their intention to board, and the driver must stop, providing that the bus is able to stop safely and the person is sufficiently close to the bus stop that their boarding, or the bus will not cause the driver and other passengers unnecessary delay.

Obligations of Intending Passengers

It is the responsibility of intending passengers who wish to board a motor omnibus at a designated bus stop to ensure that they place themselves as close to the bus stop as is practical so as to be visibly apparent to the approaching driver that they are an intending passenger; and are in a position that makes them clearly visible to the driver of an approaching bus from a distance that will allow the driver to safely bring the omnibus to a halt at the bus stop. Click here to view a copy.

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Veterans' Affairs Gold Cards

Holders of Veterans’ Affairs Gold Cards can travel for free on buses operating on the public bus network in the Northern Territory. This concession applies to all Gold Card holders.

The Australian Government Department of Veterans’ Affairs issue a variety of cards to people who are entitled to pensions and other benefits.

The Gold Card is issued to certain Veterans for their defence service on behalf of Australia (some family members are also issued with this card). Click here to view a copy.

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Vision impaired travelers

A person presenting a vision impaired travel pass is entitled to travel free of charge.

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