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About Us
Our vision
To excel in providing Revenue and subsidy management services to the Territory and to be the first choice for Government.
Our mission
Through our people, provide the Territory with the most effective and efficient revenue and subsidy management services delivered in a fair and equitable manner.
Our values
| - | We encourage open communication, new ideas and better ways. |
| - | We respect and recognise the skills and knowledge of our colleagues. |
| - | We are committed to working together with a common sense of purpose. |
| - | We take pride in the quality services we provide. |
| - | We treat our clients and colleagues in a professional, objective and fair manner, and treat everyone as we expect to be treated with honesty and integrity. |
What we do
Territory Revenue Office (TRO) is a Division of the Northern Territory Treasury. Our role is to administer and provide advice on the Territory’s main own-source revenues and certain grant and subsidy schemes.
There are approximately 40 employees working in the three areas of TRO:
Revenue Collection
This area collects
the revenue derived from the various stamp duties, payroll tax and mineral and
petroleum royalties as set out in the Territory’s
tax and royalty laws; provides
advice on how these laws apply; and undertakes compliance activities. It also
administers two subsidy schemes and grants including the First Home
Owner Grant.
Revenue Development
This area provides revenue policy advice to the Government; facilitates the drafting of legislation and supports its passage through Parliament; provides an independent review mechanism for the determination of taxpayer objections.
It
also enhances
and supports specific information systems; maintains and enhances the
Division’s intranet and internet sites; forecasts on
the Territory’s own-source revenue; researches and analyses data to model
revenue proposals; and performs intelligence gathering functions through data
matching and trend analysis.
Revenue Administration
Revenue Administration manages the flow of information within
the Division, and between the Division and stakeholders. It also coordinates
TRO's strategic planning activities and reporting to Government, and manages the Division’s
public awareness activities.
Service Charter
Territory Revenue Office has a taxpayer’s charter. The document outlines the service levels Territory Revenue Office will provide, as well as client obligations. More (PDF).