NT Waterwise Central Australia Rebate Scheme
Frequently Asked Questions about the Scheme
- Why save water?
- How do I save money by saving water?
- How do I save energy by saving water?
- What is an NT Waterwise rebate?
- Am I eligible for an NT Waterwise rebate?
- How can I claim an NT Waterwise rebate?
- How often can I claim an NT Waterwise rebate?
- What is Green Plumbing?
- Why do I need a Home Water Audit to apply for an Outdoor Plumbing Rebate?
- How do I apply for a Home Water Audit?
- Why are some NT Waterwise rebates only available for a limited time?
- Why do Power and Water want to observe my water usage patterns?
- Full Terms and Conditions
- More information
Alice Springs residents are among the highest water users anywhere in Australia. An average Alice Springs household uses 535,000 litres of water per year. That’s around 1,500 litres of water per household each day!
Alice Springs is lucky to be situated close to a large reserve of very high quality groundwater. At our current rate of water usage this resource is estimated to last the town for the next 300-400 years. Read the Alice Springs Water Resource Strategy to find out more.
To preserve our water supply into the future we need to make changes to our lifestyle and the NT Waterwise Rebate Scheme helps you do this.
How do I save money by saving water?
By installing and using water saving products you reduce the amount of water you use around the home. You will also use less energy if you reduce the amount of hot water you use. Using less water and energy means less cost to you at bill time.
How do I save energy by saving water?
Water efficient products need less water to do their job. This means they use less power to get the water to your tap or appliance to achieve results, such as washing your clothes or your dishes.
Alice Springs water supply is pumped up from underground and then pumped to storage tanks in town. All of this pumping requires energy and by using less water, we reduce this demand.
What is an NT Waterwise rebate?
Households in Alice Springs and Tennant Creek can receive up to $150 off eligible water saving products and up to $500 off GreenPlumber® services.
Am I eligible for an NT Waterwise rebate?
- You must be a resident of Alice Springs or Tennant Creek.
- Rental tenants must ask their property manager before claiming a Product Rebate (Small or Large Product Rebate).
- Rental tenants obtain written permission from their property manager before claiming an Indoor Plumbing Rebate.
- For all other rebates (Outdoor Plumbing and Toilet Retrofit, Toilet Product) the applicant must be the property owner.
- Residents building a new home are not eligible for the Scheme.
- By claiming a rebate you agree to abide by the NT Waterwise Central Australia Rebate Scheme Terms and Conditions.
How can I claim an NT Waterwise rebate?
- Claim your rebate when paying for a product or service. Your participating retailer or GreenPlumber® will provide you with a Claim Form to complete and return.
- Find a list of participating retailers here.
- Find a list of trained GreenPlumbers® here.
How often can I claim an NT Waterwise rebate?
- You can claim one Small Product Rebate, one Large Product Rebate and one Indoor Plumbing Rebate every financial year
- You can claim multiple Toilet (Product) and Toilet (Retrofit) rebates for a limited time (until funds are exhausted).
- You can claim one Outdoor Plumbing Rebate to connect a rainwater tank to your home and one Outdoor Plumbing Rebate to install an NT-approved greywater diversion device every financial year.
- The Large Product Rebate, Toilet (Product) Rebate and Toilet (Retrofit) Rebate are available for a limited time and may be terminated at any time.
- A GreenPlumber® is a licensed plumber who has undertaken special training in best practice water and energy saving technology.
- Plumbers in Alice Springs may have undertaken one or all of the following GreenPlumber® modules; ‘Caring for our water’, ‘Water efficient technology’, ‘Solar Hot Water’, ‘Climate Care’ and ‘Inspections and reports’.
- A list of Alice Springs' GreenPlumbers® can be found here. More information about the organisation, including training modules, is available at www.greenplumbers.com.au or call 1300 368 519
Why do I need a Home Water Audit to apply for an Outdoor Plumbing Rebate?
To apply for the Outdoor Plumbing Rebate you need to undertake a Home Water Audit. The Home Water Audit will help you to determine the cheapest and easiest way to save water at home; help you to identify what rainwater or greywater technology may be suitable for your home and encourage you to think about the risks associated with the technology.
How do I apply for a Home Water Audit?
Contact DesertSMART COOLmob to book a Home Water Audit by phoning 8952 0299 or email dka.coolmob@coolmob.org
Why are some NT Waterwise rebates only available for a limited time?
Additional funds have been provided by Power and Water Corporation to help householders install more water efficient toilets, and to provide a bigger incentive to purchase a swimming pool cover or a more water efficient washing machine. These funds are only available for a limited time, after which the scheme will be reviewed.
Why do Power and Water want to observe my water usage patterns?
The NT Waterwise Central Australia Rebate Scheme is all about reducing the amount of water we use around the home. To make sure we are meeting this aim, we need to monitor the uptake of rebates and determine if these are leading to real water savings.
You can help us. By claiming any rebate in the NT Waterwise Central Australia Rebate Scheme, you consent to allow Power and Water to measure your water use to inform conclusions about the success of the Scheme in overall water savings.
Power and Water will not release details of individual households; data will be used to report on the overall success of the scheme or about the success of individual rebates.
Can be found here (pdf. 70 kb)
For more information contact the Water Conservation Officer on 8951 9209 or email waterwise.nretas@nt.gov.au