Front Counter Services
Front Counter Services provided:
How to Access Building Files
Owner
- Must provide photographic identification to prove they are the registered owner of the property.
- In the event that a house is listed in only one family member’s name, the registered owner must provide a letter authorising any other family member to view the file.
Agent or Third Party
- The property owner must either provide the Building Advisory Services Branch with a letter authorising the agent or third party to view their file.
- Or sign an authority to access building records form.
Company
- Building Advisory Services Branch requires an authorising letter on company letterhead signed by the Director, Manager, Principal etc giving access to an individual to view their building file.
In the event that the Building Advisory Services Branch do not receive the right documentation, Building Advisory Services Branch reserves the right to decline access to any Building File.
What is held on a Building File
- Drainage Plans
- Site Plans
- Floor Plans
- Building Permits
- Occupancy Permits
- Inspection Reports
- Pest Control Certificates
- Engineering Certificates
Provide Photocopies to the Public
- The Building Advisory Services Branch can provide photocopies of records held on the building file.
- Photocopies charges are:
- $1.50 per sheet (A3 and A4)
- $5.00 for A1.
- Building files are not permitted to be taken off site.
Sale of Documents
The Building Advisory Services Branch sells a range of compliance documentation books:
- Building Inspection record
- Plumbers and Drainers Certification
- Section 69 Declaration of Builder
- Deemed to Comply Manual and Updates
- Architects Log
- Section 40 Certificate of compliance
Zoning
What zone can I build in?
- Contact the Lands Titles Office to request a title search on your property, this will provide you with zoning for your parcel of Land.
- Contact Development Assessment Services for further information on Zoning Maps.

