OFFICE OF THE INFORMATION COMMISSIONER Northern Territory

Privacy

What is Privacy?

The Privacy scheme in the NT Information Act is about making sure that NT public sector organisations respect your privacy when they collect or handle personal information about you.

The rules for protecting your privacy are set out in 10 Information Privacy Principles (IPPs) that appear in the Schedule at the end of the Information Act. The requirements of the IPPs can be divided into four categories:

An overview of the IPPs is set out below. Each of the categories is discussed in more detail on separate pages.

How do the IPPs work?

The Information Act recognises that it is often necessary to find a balance between the privacy interests of the person whose information is collected or handled and the legitimate interests of good government and other people.

The IPPs set out general rules for organisations to apply. But those rules are subject to qualifications and exceptions that recognise those other interests.

Examples of those qualifications and exceptions are:

Information Privacy Principles - Overview

Collection (IPPs 1, 7, 8, 10)

Personal information about you-

  • can only be collected if it is necessary for the activities of the organisation;
  • must be collected in a lawful, fair and not unreasonably intrusive way;
  • must be collected from you, if that is reasonable and practicable.

There are special limits on collection of sensitive information, identifying information and unique identifying codes (eg., driver's licence numbers).

Use and Disclosure (IPPs 2, 7, 9)

Personal information can be used or disclosed for the purpose for which it was collected. The IPPs limit the other purposes (secondary purposes) for which personal information can be used or disclosed within the organisation or outside the organisation. Use or disclosure for secondary purposes is allowed-

  • if you consent;
  • if it is required or authorised by law;
  • for some purposes related to the primary purpose
  • for some law enforcement and health and safety purposes.

There are also limits on transferring information outside the Territory and on use and disclosure of unique identifying codes (eg., driver's licence numbers).

Management (IPPs 3, 4)

Each organisation must take reasonable steps to -

  • ensure that personal information is accurate, complete and up to date;
  • protect personal information from misuse and loss and from unauthorised access, modification or disclosure;
  • destroy or permanently de-identify personal information if it is no longer needed for any purpose.

Openness (IPPs 1, 5 and 6)

Each organisation must-

  • make available to you on request its privacy policies and details about personal information held by it;
  • take reasonable steps to ensure that you are aware of certain information at the time your personal information is collected (eg., the purpose for collection);
  • allow you to seek access to your personal information;
  • allow you to seek correction of inaccurate, incomplete or out-of-date information.

What if I think there has been a breach of my privacy?

If you want to complain about a breach of privacy, obtain information, or you are concerned about why or how your information has been collected or handled, you should contact the organisation concerned. (Bodies like the Department of Education, Employment and Training, the Department of Justice, the NT Police and the Ombudsman, are public sector organisations.)

If you have trouble contacting the right person in the organisation, you can phone the Office of the Information Commissioner on 1800 005 610 to get contact details.

For events that happen after 1 July 2004, you will be able to complain to the Information Commissioner about a breach of the IPPs or other interference with your privacy, so long as you have requested the organisation to take action and you have not received a satisfactory response.

You can read our Privacy - Making a complaint or inquiry page for more.

What does it cost?

There is no fee for making a complaint about a breach of privacy either to the organisation or to the Information Commissioner.

IPP 6 says that, if a fee is charged for the cost of providing access to personal information, it must not be excessive.

Are there any other limits on the privacy scheme?

Limited cover for some organisations:

The IPPs don't apply to-

  • proceedings before a court or tribunal;
  • courts, in relation to their judicial functions;
  • tribunals, in relation to their decision-making functions;
  • a coroner, in relation to an inquest or inquiry;
  • a magistrate or justice, in relation to a preliminary examination.

Local authorities:

The IPPs will only apply to local authorities from 1 July 2005.

Publicly available information:

The IPPs do not apply to most publicly available information.

What about Commonwealth agencies and private organisations?

The Information Act does not apply to Commonwealth agencies or private organisations. There is a Commonwealth Privacy scheme that applies to Commonwealth government agencies and some private businesses. You can contact the agency or business concerned, or the Federal Privacy Commissioner (on 1300 363 992) to see whether they are covered by a Privacy scheme.

More information

The website of the Privacy Victoria has a lot of useful information. The NT Privacy Principles are very similar to the Victorian privacy principles but you should always remember that there are some differences.

The websites of the Federal Privacy Commissioner and the New South Wales Privacy Commissioner also have a lot of useful information. But it is important to remember that the wording of the privacy principles for the Commonwealth and New South Wales differs from the NT principles in a number of ways.

Last Updated on
13 January, 2012