NT Anti-Discrimination Commission

Banner Image Banner Image Banner Image Banner Image Banner Image Banner Image Banner Image

ADC Annual Report 2000/2001

Indicative Complaints

The following are complaints that indicate the nature of those brought before the Commission:

Parenthood

The Complainant was employed as an instructor in remote communities.  He had a three-year-old daughter and sought permission from his employer for his daughter to regularly accompany him to work.  When this permission was refused he made a complaint alleging that his employer had discriminated against him on the basis of parenthood and engaged in the prohibited conduct of failing to accommodate his special need as a parent.  The Commissioner rejected the complaint on the ground that the complaint was misconceived because the provisions of the Anti-Discrimination Act 1992 do not go so far as to produce a requirement for employers to permit employees to regularly bring their children to work with them.


The Complainant was a mother with a baby.  She was refused access to some public buses unless she folded up the baby's pram.  This was a problem because the baby had a medical condition that required it to lay flat as much as possible.  The bus drivers were of the view that prams had to be folded for safety and the convenience of other passengers.  A conciliation conference was held involving the Complainant, a number of bus drivers, and personnel and management representatives from several bus companies.  The conference was a positive and productive venue for all parties, and led to a satisfactory resolution of the Complainant's concerns, and a redrafting of the policies and practices relating to the special needs of parents travelling with children on buses.

Impairment

The Complainant was a diabetic. He applied for employment and was refused on the basis that the employer would not consider diabetics for the job.  There had been no attempt made to ascertain if he could meet the inherent requirements of the job.  At a Conciliation Conference the Respondent came to understand that automatically assuming a diabetic would be unable to do the job was discriminatory and very hurtful to the Complainant.  The Respondents apologized to the Complainant, paid him a cash settlement, and gave him a job.

Sex

The Complainant was a man who upon marriage had changed his name to his wife's name.  Following a divorce he sought to change his passport back to his birth name.  He was told that because he was a man he would have to pay the full cost of a new passport, whereas a woman in similar circumstances receives a new passport free of charge.  He complained that this was sex discrimination.  On investigation of this complaint it was discovered that in fact the policy of the passport office was identical for both men and women, and that the Complainant had been incorrectly advised and should not have had to pay for his passport in those circumstances.  The Respondent apologised, refunded the fee charged for the passport, and sent out a memo to all passport offices in Australia ensuring that all staff were informed of the correct policy.

Age

The Complainant was given a trial shift as a shop clerk in a retail store.  When she returned for a shift the next day she was told that she was not needed.  When she asked for a reason she was told that she was the 'wrong age'.  The Respondent demonstrated that age was not the real reason they did not hire the Complainant, but acknowledged that giving age as a reason was hurtful and distressing to her.  They offered an apology and a settlement to compensate her.

Race

The Complainant claimed that it was race discrimination that he wasn't eligible for jobs which are reserved for persons of Aboriginal or Torres Strait Islander descent. It was explained to him that, while this is a form of discrimination on the basis of race, it is not unlawful, because the Anti-Discrimination Act 1992 provides an exemption for programs, plans or arrangements designed to promote equality of opportunity for a group of people who are disadvantaged.  Aboriginal people are a disadvantaged group within society.  Specifically designated jobs for this group are a special measure and the complainant therefore did not disclose discrimination within the meaning of the Act.

Religious Belief

The Complainant applied for a position at a church-operated organisation.  She was not hired for the job, and comments made by the employer led her to believe that only people who practiced a certain religion had been considered for the job.  At a conciliation conference the Respondent satisfied the Complainant that religion had not been a factor in the decision not to hire her, and apologised for the distress this impression had caused her.  The Respondent also came to understand that, unless affiliation with a certain religion was clearly a requirement for carrying out the duties of a job, it was unlawful discrimination to use religion as a criterion for hiring.  They agreed to implement changes to the organisation's hiring practices to ensure that they were non-discriminatory.

Enquiries

Categories Of Prohibited Conduct

1 July 2000 - 30 June 2001

PROHIBITED CONDUCT Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Total
Discrimination 33 46 27 23 34 29 18 19 19 15 26 18 307
Sexual Harassment 4 1 5 5 9 0 0 5 1 2 0 2 34
Victimisation 1 3 2 0 0 1 0 0 0 0 0 0 7
Failure to Accommodate Special Need 1 4 0 1 4 1 1 1 1 1 0 1 16
Discriminatory Advertising 0 2 2 2 0 0 0 0 0 0 1 0 7
Seeking Unnecessary Information 0 0 0 0 0 0 1 0 1 0 0 0 2
Aiding Contravention of Act 0 0 0 0 0 0 0 1 0 0 0 0 1
NOT UNDER ACT                          
- Referred to other Agencies 8 12 12 10 8 10 6 8 13 21 19 12 139
- Information Posted 0 2 6 2 0 2 1 3 2 1 2 2 23
- Information Given 5 4 2 4 7 5 8 11 2 1 10 7 66
- Appointment 0 0 0 1 0 0 0 0 0 0 1 0 2
GENERAL INFO.                          
- Referred to other Agencies 3 1 0 1 1 1 0 1 2 0 0 0 10
- Information Posted 5 6 2 5 2 2 1 1 3 2 0 3 32
- Information Given 4 13 10 7 8 5 0 6 9 6 6 13 87
- Appointment 0 1 0 0 0 0 0 0 0 0 0 0 1
MODE OF ENQUIRY                          
- Telephone 59 82 59 57 67 52 34 52 48 46 55 49 660
-   Personal 5 13 9 4 6 4 2 4 4 2 10 6 69
-   Email 0 0 0 0 0 0 0 0 0 1 0 1 2
-   Mail 0 0 0 0 0 0 0 0 1 0 0 2 3

Enquiries (Prohibited Conduct)

Areas Of Activities

1 July 2000 - 30 June 2001

PROHIBITED CONDUCT - DISCRIMINATION Grounds/Attributes education work accommodation goods/
service/
facilities
clubs insurance/
super
Total
Age 0 25 0 2 1 1 29
Association with a person who has, or is believed to have, an attribute referred 1 5 0 2 0 0 8
Breastfeeding 0 6 0 0 0 0 6
Impairment 5 43 3 17 0 1 69
Irrelevant Criminal Record 1 8 0 2 0 0 11
Irrelevant Medical Record 0 5 0 0 0 0 5
Marital Status 0 9 0 3 0 1 13
Parenthood 0 6 1 2 0 0 9
Political Opinion, Affiliation or Activity 1 3 2 2 0 0 8
Pregnancy 0 15 0 0 1 0 16
Race 0 39 3 21 2 0 65
Religious Belief/Activity 0 4 1 1 0 0 6
Sex 0 32 1 7 0 0 40
Sexuality 0 12 0 2 0 0 14
Trade Union Activity 0 8 0 0 0 0 8
Total 8 220 11 61 4 3 307

OTHER PROHIBITED CONDUCT Grounds education work accommodation goods/
service/ facilities
clubs Insurance/
Super
Total
Aiding Contravention of Act 0 1 0 0 0 0 1
Discriminatory Advertising 0 7 0 0 0 0 7
Failure to Accommodate Special Need 2 8 2 4 0 0 16
Sexual Harassment 0 33 1 0 0 0 34
Seeking Unnecessary Info 0 2 0 0 0 0 2
Victimisation 2 5 0 0 0 0 7
Total 4 56 3 4 0 0 67
TOTAL ENQUIRIES 12 276 14 65 4 3 374

Breakdown of Discrimination Enquiries Transactions

* ICR = Irrelevant Criminal Record
* IMR = Irrelevant Medical Record

By Areas by Percentage

Enquiries Transactions - 1 July 2000 - 30 June 2001

Category of Prohibited Conduct
Discrimination 307
Sexual Harassment 34
Victimisation 7
Discriminatory Advertising 7
Seeking Unnecessary Information 2
Failure to Accommodate Special Need 16
Aiding a Contravention 1
Total 374

Note: does not include enquiries "not under Act".

By Prohibited Conduct

Comparison of Enquiries Received by Month and Year

  1996/97 1997/98 1998/99 1999/2000 2000/2001
July 82 78 81 71 60
August 79 99 64 82 85
September 82 123 120 65 62
October 66 91 97 77 56
November 51 72 115 74 59
December 53 55 49 60 51
January 65 72 59 57 32
February 77 101 89 77 52
Mary 54 80 101 81 49
April 75 76 81 75 46
May 76 89 81 106 62
June 72 77 73 90 56
Total 832 1013 1010 915 670

Yearly Comparison of Enquiries Received

Year Total Enquiries Received
1 July 1995 – 30 June 1996 903
1 July 1996 - 30 June 1997 832
1 July 1997 - 30 June 1998 1013
1 July 1998 - 30 June 1999 1010
1 July 1999 - 30 June 2000 915
1 July 2000 - 30 June 2001 670

These figures relate to the particular year, they are not cumulative.

Formal Grounds/Complaints 1 July 2000 – 30 June 2001

Categories of Prohibited Conduct
Discrimination 230
Sexual Harassment 14
Victimisation 10
Failure to Accommodate Special Need 42
Seeking Unnecessary Information 22
Aiding Contravention of Act 12
Discriminatory Advertising 3
Total 333

By Prohibited Conduct

COMPLAINTS
(Areas of Activities)

1 July 2000 – 30 June 2001

PROHIBITED CONDUCT – DISCRIMINATION
Grounds/Attributes
Education Work Accommodation Goods/
Services/
Facilities
Clubs Insurance/
Super
Total
Age 6 15 1 1     23
Association with person who has, or is believed to have, an attribute referred 1 10 1 6 2   20
Breastfeeding              
Trade Union/Employer Assoc. Activity   11         11
Impairment 3 25   10   2 40
Irrelevant Criminal Record   4         4
Irrelevant Medical Record 2 5   1     8
Marital Status   13 2 1     16
Parenthood   8 1 5     14
Political Opinion, Affiliation /Activity 2 6 3 2 1   14
Pregnancy   4         4
Race   18 1 11 1   31
Religious Belief/Activity 2 3         5
Sex   24 2 5     31
Sexuality   7     2   9
Total 16 153 11 42 6 2 230

OTHER PROHIBITED CONDUCT
Grounds
Education Work Accommodation Goods/
Services/
Facilities
Clubs Insurance/
Super
Total
Aiding Contravention of Act 4 7 1       12
Discriminatory Advertising   2   1     3
Failure to Accommodate Special Need 3 24   12 2 1 42
Sexual Harassment   13 1       14
Seeking Unnecessary Information 1 11 1 9     22
Victimisation 1 8   1     10
Total 9 65 3 23 2 1 103

TOTAL COMPLAINTS FOR 2000/2001 333

FORMAL GROUNDS/COMPLAINTS ON HAND

  OPENED CLOSED
  97/98 98/99 99/00 00/01 97/98 98/99 99/00 00/01
July 15 39 46 8 9 26 29 49
Aug 19 19 32 8 26 30 31 12
Sept 21 18 32 13 19 30 26 16
Oct 17 25 18 9 17 11 7 21
Nov 13 52 19 15 23 10 16 19
Dec 24 31 14 6 12 28 17 18
Jan 20 15 16 20 12 21 29 13
Feb 35 23 8 22 9 18 25 15
Mar 22 85 30 12 25 23 36 26
Apr 30 49 15 7 15 52 23 8
May 27 23 24 12 19 29 34 12
June 24 68 25 28 29 39 16 7
Total 267 447 279 160 215 317 289 216

Note 1: One 'file' may contain a number of different grounds of complaint as described in the footnote to "Complaint Handling in 2000-2001" above.

Note 2: As at 30 June 2001 there were 69 files "on hand". This is a significant decline from the 277 files reported as "on hand" at 30 June 2000. It appears there was a significant statistical error involved in previously reported file "on hand" statistics. This error appears to have existed since the 1997-1998 annual report when a distinction was first drawn between "complaints" and "files".

Outcomes of Formal Complaints Files

Discontinuance by Commissioner (s102) 2
Dismissed - no prima facie found (s76) 37
Lapsed or Lost Interest (s72) 10
Referred to Hearing 31
Rejected at Outset (s66-69) 77
Settled 38
Withdrawn by Complainant (s71) 21
Total 216

Areas of Activities

1 July 2000 – 30 June 2001

Formal Complaints: Breakdown of Discrimination

*ICR - Irrelevant Criminal Record
*IMR - Irrelevant Medical Record

By Area by Percentage

 

By Percentage By Region

Respondents' Profile By Percentage

Comparative – Enquiries Received

Comparative – Complaints Received