CHAPTER 5
Towards a Healthy Health Centre
Contents
About This Chapter
What is a healthy health centre?
Primary Health Care
Essential primary health care services
Primary Clinical Care
Public Health
Visiting and referral services
Support systems
Quality improvement processes for primary
health care services
The health centre: the people
The multidisciplinary team
Aboriginal Health Workers (AHWs)
Remote Area Nurses (RANs)
Visiting Team Members
Teamwork
The health centre: the place
A functional, safe and comfortable place to
work
The building and grounds
Improving access to the health centre
Increasing access to health
information
The health centre: the policies
What is policy
The different levels of policy
Policies and planning
Policies that guide the work of the
health centre
Local health centre policies
Written policies
Local health centre operating guides
Primary Health Care in action
Bibliography